Home » Search results for: “COVID”

Hand washing at work – The key to staying safe

Comments Off on Hand washing at work – The key to staying safe
Hand washing at work – The key to staying safe

Carlos Carrion Crespo, ILO Specialist for public services and utilities

Like many workers around the world I’ve been working from home to stay safe and to protect others. As part of this regimen I wash my hands frequently. I learned as a child that this was the main way to prevent getting sick from many diseases, and this now includes COVID-19.

Soon I will be returning to my office. So, I began thinking about the facilities at work.

Then I asked myself; what about the 1.6 billion people who live in places where they don’t have safe water, at home or at work? Or the 4.2 billion people who don’t have access to safe sanitation? How do they prevent contagion? And if they are returning to workplaces that have not been inhabited for months, will the water be of adequate quality?

It turns out, I am not the first person to ask such questions. A bunch of ILO standards and tools – including nine Conventions, numerous Recommendations and 19 Codes of Practice – detail requirements for hand-washing facilities in workplaces and workers’ housing. These instruments cover a wide range of economic activities, ranging from agriculture and office work to mining, maritime activities and road transport. This is no small achievement when we consider that every word and detail has been negotiated by governments, workers and employers from the ILO’s 187 member States.

© Arlington County

These are some examples of ILO standards that provide COVID-relevant guidance:• The Hygiene (Commerce and Offices) Convention, 1964 (No. 120) requires work premises and equipment to be properly maintained and cleaned, supplied with sufficient, wholesome, water or other drinks, and sufficient and suitable washing and sanitary facilities.• The Workers’ Housing Recommendation, 1961 (No. 115) advises employers on providing adequate sanitary and washing facilities for workers in employer-owned accommodation.• The Occupational Safety and Health Convention, 1981 (No. 155) requires employers to provide appropriate training and information on safety and health, and allow workers and their representatives to inquire into all aspects of work-related safety and health, in accordance with national law and practice.• The Employment and Decent Work for Peace and Resilience Recommendation, 2017 (No. 205) protects the safety and health of workers engaged in crisis response.

But it’s not just the responsibilities of employers that are covered. Governments are also asked to provide advice on workplace hygiene, and monitor employer facilities. And workers are required to comply with workplace safety and health requirements.

The ILO’s Employment-Intensive Investment Programme launched a COVID-related initiative in South Africa that hired 20,000 young people to help with the distribution of sanitizers and soap, provide education on hygiene-prevention measures, disinfect high risk areas and conduct clean-up campaigns.The ILO’s Better Work Nicaragua programme has helped the national garment sector develop an emergency COVID-19 response. Prevention measures include frequent handwashing and guidance for employers.

Many collective agreements also include clauses on sanitary facilities.

Workplaces have much to contribute towards preventing COVID-19 infections. Until treatment or a vaccine is available, solidarity is the only cure. As countries reopen for business, governments, workers and employers must join forces to stifle the pandemic with safe working practices and facilities. Ensuring all workers have the facilities to wash their hands safely and adequately at work will be an important tool in the struggle against this and future pandemics.

Continue reading …

Indonesia take actions to stop the pandemic through OSH

Comments Off on Indonesia take actions to stop the pandemic through OSH

Around 1,300 people viewed the web seminar titled “In the face of a pandemic: Ensuring Safety and Health at Work”, representing government officials, labour inspectors, workers, employers, academia, OSH practitioners and students. It aimed to raise the awareness regarding responses and actions taken at both global and national level against the COVID-19 pandemic. The webinar on COVID-19 and OSH to commemorate the World OSH Day The discussion was conducted in a webinar and in conjunction with the commemoration of the World OSH Day on 28 April.Michiko Miyamoto, Country Director of the ILO for Indonesia, emphasized the importance of international labour standards, particularly ILO conventions related to OSH. “The ILO’s OSH Convention No. 155 and its Recommendation provides essential tools for governments, employers and workers to establish sound prevention and protection measures to mitigate the impact of COVID-19 in the world of work,” she said in her opening remark. The ILO’s OSH Convention No. 155 and its Recommendation provides essential tools for governments, employers and workers to establish sound prevention and protection measures to mitigate the impact of COVID-19 in the world of work.” Michiko Miyamoto, Country Director of the ILO for Indonesia The web seminar presented Dr Ghazmahadi, Director of OSH Inspection of the Ministry of Manpower, Fatma Lestari, OSH expert and lecturer from University of Indonesia and Grace M. Halim, technical officer from ILO’s Lab/Admin OSH. They shared the importance of OSH as protective and preventive measures to mitigate the impact of COVID-19 pandemic.“The Ministry of Manpower has established an online service named Corona’s OSH online service, aimed to provide information, consultation and complaint service for workers, employers and public at large about COVID-19. We receive an average of 100-150 queries every day, ranging from basic information about the contagion, preventive actions to workplace safety and rights at work,” stated Dr Ghazmahadi.Meanwhile, Fatma Lestari explained the impacts of COVID-19 pandemic to the society and workplace. She emphasized the importance of preventive actions that should be taken by individuals to stop the spread of the virus. “Every person has an obligation to take actions by as simple as wearing masks to avoid transmission of droplets to working from home,” she added. The Ministry of Manpower has established an online service named Corona’s OSH online service, aimed to provide information, consultation and complaint service for workers, employers and public at large about COVID-19. We receive an average of 100-150 queries every day.” Dr Ghazmahadi, Director of OSH Inspection of the Ministry of Manpower As the title of the web seminar was in line with the ILO’s latest report, Grace M. Halim highlighted the ILO’s latest OSH report. The report explores measures to prevent and control the risk of contagion, psychosocial risks, ergonomic and other work-related safety and health risks associated with the pandemic.She highlighted OSH social dialogue as key to build and strengthen communications and cooperation between workers and employers. “Through social dialogue, both workers and employers can ensure the implementation of the preventive and protective measures, adopt responsible behaviours and discuss business continuity plan,” Grace emphasized.During the interactive discussion session, queries posed by the enthusiast participants were regarding measures that should be taken at the workplace during and post the outbreak of COVID-19, whether COVID-19 disease could be categorized as occupational disease and effectivity of rapid test.The web seminar concluded with suggested measures during the recovery or return to work. They included measures to strengthen information and communication to workers and employers, continuing information sharing and education as well as increasing alertness and preventive actions.The web seminar was also part of the DK3N weekly web seminar named GO DK3N. Since the commencement of the COVID-19 outbreak in the country, DK3N has reached out to thousands of Indonesian people, particularly young people, increasing awareness and sharing information related to COVID-19 and OSH.

Continue reading …

Protect workers both now and after lockdowns ease, says ILO

Comments Off on Protect workers both now and after lockdowns ease, says ILO

© U.S. Pacific Fleet GENEVA (ILO News) – As the pressure mounts on countries to ease their lockdown restrictions, the International Labour Organization (ILO) has urged Governments to take action to prevent and control COVID-19 in the workplace, with active involvement and dialogue with employers’ and workers’ organizations. All employers need to carry out risk assessments and ensure their workplaces meet strict occupational safety and health criteria beforehand, to minimize the risk to workers of exposure to COVID-19, says the ILO. Without such controls, countries face the very real risk of a resurgence of the virus. Putting in place the necessary measures will minimize the risk of a second wave of contagion contracted at the workplace. In the face of an infectious disease outbreak, how we protect our workers now clearly dictates how safe our communities are, and how resilient our businesses will be, as this pandemic evolves.” Guy Ryder, ILO Director-General “The safety and health of our entire workforce is paramount today. In the face of an infectious disease outbreak, how we protect our workers now clearly dictates how safe our communities are, and how resilient our businesses will be, as this pandemic evolves,” said the Director-General of the ILO, Guy Ryder. “It is only by implementing occupational safety and health measures that we can protect the lives of workers, their families and the larger communities, ensure work continuity and economic survival,” Ryder added. In particular, risk control measures should be specifically adapted to the needs of workers at the frontline of the pandemic. These include health workers, nurses, doctors and emergency workers, as well as those in food retail and cleaning services. The ILO also highlighted the needs of the most vulnerable workers and businesses, in particular those in the informal economy, migrant and domestic workers. Measures to protect these workers should include – among others – education and training on safe and healthy work practices, free provision of PPE as needed, access to public health services and livelihood alternatives. On World Day for Safety and Health at Work, I call on all countries to assure well-defined, decent and safe working conditions for all health workers.” Dr Tedros Adhanom Ghebreyesus, WHO Director-General “The COVID-19 pandemic has highlighted the urgent need for strong national programmes to protect the health and safety of health workers, medical professionals, emergency responders, and the many other workers risking their lives on our behalf,” said Dr Tedros Adhanom Ghebreyesus, WHO Director-General. “On World Day for Safety and Health at Work, I call on all countries to assure well-defined, decent and safe working conditions for all health workers.” To ensure a safe return to work and to avoid further work disruptions, the ILO recommends: Mapping hazards and assessing risks of contagion in relation to all work operations, and continuing to assess them following a return to work. Adopting risk control measures adapted to each sector and the specifics of each workplace and workforce. These may include: – Reducing physical interactions between workers, contractors, customers and visitors and respecting physical distancing when any interactions occur.- Improving ventilation in the workplace.- Regularly cleaning surfaces, ensuring workplaces are clean and hygienic, and providing adequate facilities for handwashing and sanitization. Providing Personal Protective Equipment (PPE) to workers where necessary and at no cost. Providing arrangements for isolating suspected cases and tracing every contact. Providing mental health support for staff. Providing training, education and informational material about health and safety at work, including proper hygiene practices and the use of any workplace controls (including PPE).

Continue reading …

U.S. launches criminal probe into alleged chicken price fixing by Tyson, rivals

Comments Off on U.S. launches criminal probe into alleged chicken price fixing by Tyson, rivals

The U.S. Department of Justice has begun a criminal probe into allegations that Tyson Foods Inc and other poultry processors including Pilgrim’s Pride Corp and Sanderson Farms Inc colluded to fix poultry prices, court documents show.

Continue reading …

Powerful Firefighters Union Has A Message For Joe Biden: Run, Joe, Run

Comments Off on Powerful Firefighters Union Has A Message For Joe Biden: Run, Joe, Run
Powerful Firefighters Union Has A Message For Joe Biden: Run, Joe, Run

The head of the International Association of Fire Fighters has a decades-old friendship with the former vice president.

Continue reading …

U.S. leading economic indicators fall in January, some components estimated

Comments Off on U.S. leading economic indicators fall in January, some components estimated

The index of U.S. leading economic indicators declined 0.1 percent in January, the Conference Board said on Thursday, but it advised that some of the components of the index were estimated due to the government shutdown.

Continue reading …

Average hourly wage across a workweek is relevant unit for determining FLSA minimum wage violation

Comments Off on Average hourly wage across a workweek is relevant unit for determining FLSA minimum wage violation

By Ronald Miller, J.D.

Agreeing with its sister circuits and the Department of Labor, the Seventh Circuit ruled that under the FLSA, the relevant unit for determining a pay violation is not wages per hour, but the average hourly wage across a workweek. Because none of the flight attendants in this action pleaded a single workweek in which they were paid an average wage less than $7.25 per hour, the appeals court affirmed the dismissal of their FLSA claims. However, because the FLSA itself reserves that authority to the states and localities to regulate the labor of their own citizens and companies, the appeals court reversed the dismissal of the employees’ state and local wage claims (Hirst v. SkyWest, Inc., December 12, 2018, Brennan, M.).

SkyWest charters planes for other airlines. It employs over 2,600 individual as cabin crew. SkyWest flight attendants are based out of airports in ten different states, including the flight attendants in this action who reside in Arizona, California, Washington, and Illinois. A typical workday for a flight attendant is long and varied, including time onboard the aircraft, and in airports before, between, and after flights. SkyWest flight attendants are paid only for their time in the air, known in the industry as “block time.” The amount of block time worked in a given day is much shorter than the “duty day.”

Flight attendants for SkyWest challenged the airline’s compensation policy of paying for their work in the air but not on the ground. Beginning in March 2015, three groups of SkyWest flight attendants filed suit alleging that the airline violated the FLSA and the wage laws of their respective states by failing to pay minimum wage. The also sought to certify a class of similarly situated SkyWest employees. The cases were consolidated in the Northern District of Illinois.

Following multiple amended complaints and limited discovery, the district court dismissed all of the flight attendants’ claims with prejudice. The court determined that, in assessing violations of the federal minimum wage, an employee’s wage is calculated as the average hourly wage across the workweek. Because none of the flight attendants pleaded a single workweek in which they were paid an average wage less than $7.25 per hour, the federal minimum wage, the court concluded that they had not properly pleaded an FLSA claim. Additionally, the district court held that their state and local wage claims were preempted by the dormant Commerce Clause.

FLSA claims. On appeal, the flight attendants first challenged the dismissal of their FLSA claims. The text of 29 U.S.C. § 206 does not state what measure should be used to determine compliance with the minimum wage. Thus, the Seventh Circuit turned to the interpretation of the Department of Labor. In 1940, the DOL issued a policy statement adopting the workweek as “the standard period of time over which wages may be averaged to determine whether the employer has paid [the minimum wage.]” Other circuits have uniformly adopted the Department’s per-workweek measure, including the Ninth, Fourth, Sixth, Eighth, Eleventh, Second and D.C. Circuits. Seeing no reason to deviate from the DOL’s interpretation or the consensus of other federal appellate courts, the Seventh Circuit adopted the per-workweek measuring for determining compliance with the federal minimum wage.

Next, the appeals court applied the per-workweek measure to this case. A plaintiff alleging a federal minimum wage violations must provide sufficient factual context to raise a plausible inference there was at least one workweek in which he or she was underpaid. As found by the district court, none of the flight attendants pleaded a single workweek in which they were paid an average wage less than $7.25 per hour. Claiming that they worked many hours and citing several weeks in which they were paid the minimum wage was not enough to render their claims plausible. Accordingly, the appeals court affirmed the dismissal of their FLSA claims.

State and local claims. Next, the flight attendants argued that their state and local wage claims should be reinstated. Specifically, the contended that the dormant Commerce Clause did not apply to this case. The appeals court agreed that application of the dormant Commerce Clause was not appropriate in this case. Under the dormant Commerce Clause, courts invalidate a state law only where there is a clear showing of discrimination against interstate commerce “either expressly or in practical effect. In this instance, SkyWest failed to allege any discrimination against interstate commerce. This failing precluded application of the dormant Commerce Clause to the flight attendants’ state and local claims.

Moreover, even if minimum wage laws did discriminate against interstate commerce, the dormant Commerce Clause does not apply to state and local laws expressly authorized by Congress. Here, the appeals court observed that the FLSA itself reserves authority to the states and localities to regulate the labor of their own citizens and companies. Thus, the dormant Commerce Clause did not preclude state regulation of flight attendants wages in this case. Accordingly, the court reversed the dismissal of the employees’ state and local wage claims and remand for further proceedings.

Continue reading …

JetBlue must pay for overtime worked by flight attendants while in California

Comments Off on JetBlue must pay for overtime worked by flight attendants while in California

By Lorene D. Park, J.D.

Granting in part a motion for partial summary judgment filed by flight attendants who claimed JetBlue violated California law by failing to pay overtime they earned while working intrastate flights, a federal district court in California rejected the airline’s preemption, federal enclave, and Dormant Commerce Clause arguments. However, JetBlue was awarded summary judgment on the state-law claim concerning itemized wage statements because the attendants were not based in California, were not paid in California, and did not spend enough time in the state for that law to apply (Booher v. JetBlue Airways Corp., December 12, 2017, White, J.).

Bidding process. JetBlue operates flights from multiple airports in California and has around 3,692 flight attendants in the United States. Flight attendants’ monthly schedules are based on a bidding process whereby they submit preferences for flight “pairings,” a pre-planned sequence of flights that may consist of one or more flight segments or duty times in which they are not in flight. Schedules fluctuate and depend on their preferences and the seniority-based bid system.

Pre-flight and post-landing work. Attendants generally report to the airport at a designated report time to begin each paired sequence of flights, usually one hour ahead of flight time. They then attend a short briefing, report to the departure gate, and ready the cabin for passengers. The boarding process begins approximate 35 minutes before the departure and the attendants assist with that process. They also assist with deplaning upon arrival and cleaning of the cabin. Their duty period ends 15 minutes after the flight’s arrival.

Ground time between flights. For duty periods with multiple segments, there is time between one segment’s arrival and the next segment’s departure, referred to as “Turn” or “Ground” time. During Ground time, attendants are generally free to attend their own activities without job duties, but must report to the next gate 45 minutes before departure. JetBlue considers Ground time to be duty time for compensation purposes, but if the flight attendant’s duty period ends in a destination other than home, he or she is released from work for a layover, and rest time is not considered to be duty time. Although duty periods include work done in-flight and on the ground, the plaintiffs alleged that JetBlue pays only the hourly rates for time actually in the air.

Lawsuit. They filed suit under California wage and hour laws, alleging unpaid wages, failure to pay overtime, and failure to provide itemized wage statements, among other claims. In prior proceedings, the court granted summary judgment against the minimum wage claim. The plaintiffs have now moved for partial summary judgment as to liability on the remaining claims.

Overtime. It was undisputed the plaintiffs rely on both in-flight and on-the-ground hours to qualify for overtime. The issue for the court was whether hours flying between California airports should be considered hours “worked in California.” JetBlue argued they should not, because: (1) California labor laws are preempted by federal laws regulating air travel; (2) the intrastate flights included time flying over federal enclaves or waters; and (3) requiring JetBlue to comply with California’s overtime laws would violate the Dormant Commerce Clause.

No federal preemption. The court rejected JetBlue’s federal preemption argument, citing to and agreeing with a prior similar case explaining that “[a]lthough the federal government has exclusive sovereignty over the United States airspace and aviation safety, ‘Congress has not occupied the field of employment law in the aviation context and . . . the FAA does not confer upon the agency the exclusive power to regulate all employment matters involving airmen.’”

JetBlue’s federal enclave argument also failed. The plaintiffs claimed they met their initial burden by showing 32 days on which they worked over eight hours in and between California airports, as indicated by JetBlue’s records. Though the records lacked flight path data, the court held that they still provided “a just and reasonable inference that Plaintiffs did work full days within California in which they were eligible for overtime compensation under California law. Because neither party is able to provide evidence of the precise amount of work performed—actual flight paths with contemporaneous time stamps—the burden shifts to JetBlue to negative the reasonableness of Plaintiffs’ theory.” JetBlue failed to meet this burden. While it provided two example flight paths from 2016, that was not enough to show it was unreasonable that at least one of the plaintiff’s 32 alleged overtime days fell within the state’s borders.

The court further held that there was no plausible Dormant Commerce Clause argument because the California Labor Code applies equally to work done in California, whether or not it is performed by a state resident. Thus, “California has chosen to treat out-of-state residents equally with its own.”

JetBlue liable for overtime. Based on the foregoing, the plaintiffs were granted summary judgment with respect to JetBlue’s liability for overtime for duty periods spent in California.

Wage statement claim fails though. Granting summary judgment for JetBlue on the Labor Code Section 226 claim over the alleged failure to provide itemized wage statements, the court concluded that the law did not apply. It pointed to two approaches applied by federal district courts in California, and concluded that both led to the same result. The “job situs” test limits the statute’s application to employees who work principally in California, and the plaintiffs spent most of their working time outside of the state. Nor would Section 226 apply under the multi-factor test, which considers whether the employee resides in, receives pay in, or has a principal job situs in California; whether the employer resides in the state; and whether the employee’s absence from the state is temporary.

Continue reading …

Flight attendant fired after suspiciously ‘calling in sick’ never gave notice of intent to take FMLA leave

Comments Off on Flight attendant fired after suspiciously ‘calling in sick’ never gave notice of intent to take FMLA leave

By Marjorie Johnson, J.D.

A flight attendant who was fired for dishonesty after reporting that she would be late due to a delayed commuter flight, but then flippantly saying she was “calling in sick” upon learning that she would be deemed a no-show, failed to defeat summary judgment on her FMLA interference and retaliation claims. A federal district court in Texas determined that no reasonable jury could find she gave proper notice of her intent to take FMLA leave because she did not follow Southwest Airlines’ procedures for doing so, despite an eligibility notice sent to her earlier that month related to her request for a few days off due to sinusitis. She also failed to present any evidence of pretext (DeVoss v. Southwest Airlines Co., November 13, 2017, Fitzwater, S.).

The flight attendant, hired in 2014, resided in Tampa and commuted to her base airport in Baltimore. Southwest’s collective bargaining agreement (CBA) with her union contained a points-based attendance policy, which allowed the airline to terminate flight attendants based on accumulated infractions. It also contained a commuter policy, which prevented flight attendants from being assessed attendance points if they were late or missed an assignment because their qualifying commuting flight was full.

Suspicious phone call. On June 24, 2015, the flight attendant called in to report that she would be late due to a delay of her commuter flight. She sought to invoke the commuter policy so as not to receive attendance points, but was advised that her flight did not qualify. Commenting that this was “ridiculous,” she stated that she was then “calling in sick.” When the representative attempted to confirm, she commented, “Guess I have to, huh,” asked “Do you know how many points you get for a no-show versus a sick call?” and when asked if she was sick replied, “Yep.”

Fired for dishonesty. Based on a recording of the call, Southwest commenced an internal investigation, with the investigating manager finding it suspicious that she had initially sought to invoke the commuter policy and then switched to a request for sick leave. Though the flight attendant subsequently presented a June 25 doctor’s note, the manager nevertheless determined that she had committed a dishonesty violation of the work rules and terminated her.

Prior notice of FMLA eligibility. Meanwhile, on June 8, Southwest had sent her an FMLA eligibility notice in response to her request for time off due to sinusitis from June 7 to 11. In the notice, the airline alerted her to the process through which she could secure leave, directed her to submit an FMLA application by June 23, and advised her that failure to do so could result in a delay or denial of leave. However, she neither submitted the FMLA application nor contacted her leave coordinator.

No notice of intent to take leave. The flight attendant couldn’t defeat summary judgment on her FMLA interference claim (let alone was she entitled to it), since she failed to give proper notice of her intent to take FMLA leave by complying with its procedures outlined in the June 8 eligibility notice. Her failure to comply with Southwest’s procedures for requesting FMLA leave precluded her from invoking FMLA protection. Though she was provided with FMLA resources at various points, there was simply no evidence that she ever contacted anyone at Southwest about applying for FMLA leave at any point before she was terminated.

No additional eligibility notice required from Southwest. The court squarely rejected her contention that Southwest had to send her an additional eligibility notice following her June 24 absence. All FMLA absences for the same qualifying reason are considered “a single leave” and the flight attendant claimed she was “still sick” on June 24, relating back to her sinusitis. Therefore, since the company notified her on June 8 of her FMLA eligibility, it was not required to provide her an additional notice for an absence relating to the same qualifying reason.

No pretext. She also failed to cast doubt on Southwest’s assertion that it fired her for dishonesty. The court squarely rejected her contention that its motives for discharging her were irrelevant since she was not required to show it acted with discriminatory to prove interference. An employee cannot defeat summary judgment if the employer articulates a legitimate nondiscriminatory reason for the adverse action, and no triable issue of pretext exists.

The court was also unpersuaded by her argument that pretext could be inferred from Southwest’s failure to properly discipline her under the attendance policy, which specified that she should receive a written warning (not a termination) for failing to show up to work. This argument failed since she was terminated due to dishonesty, not violations of the attendance policy. And while she also attempted to argue that pretext could be inferred from Southwest’s failure to send her an FMLA eligibility notice, her absence was not long enough to trigger that policy. Accordingly, a reasonable jury could only find that, following a thorough investigation, the manager believed for several reasons that she was dishonest during her June 24 call to the Southwest scheduling representative.

No FMLA retaliation. Also tossing her FMLA retaliation claim, the court noted that she failed to address Southwest’s contention that she hadn’t engaged in protected conduct because she did not take FMLA leave and that her failure to request FMLA leave undermined any finding that she was fired for taking FMLA leave. Accordingly, no reasonable jury could find that the company engaged in FMLA retaliation.

Continue reading …

Beyond the Board: Succession Risk Should Be All-Inclusive

Comments Off on Beyond the Board: Succession Risk Should Be All-Inclusive
Beyond the Board: Succession Risk Should Be All-Inclusive
wf_1216_successionrisk_story

The most effective succession plans are owned by the CEO and senior leaders, accountable to the board, and managed by the CHRO.

As companies strive for success in a rapidly changing global marketplace, ensuring alignment of the talent portfolio to changing business requirements is increasingly critical. Succession risk management engages companies to plan today for the evolving, anticipated future.

CEO succession planning has long been a core responsibility for corporate boards. But today, succession planning should encompass many more roles. Talent is a recognized competitive differentiator and generally a company’s most expensive asset. Avoiding talent “churn,” frenetic fire drills that can accompany unexpected departures, and the potential of lost revenue are undisputed business goals. And as business models shift to match marketplace trends and opportunities, succession plans align a company’s current and bench talent to the business needs of today and tomorrow.

While the details can vary, the best succession plans are built on four pillars, focused on mitigating talent risk:

  • Opportunity Risk. Identifying pivotal positions most likely to see change in the near future.
  • Ensuring that assessment and development practices will provide ready successors.
  • Talent Portfolio Alignment. Predicting strengths and gaps around key roles, to keep the talent bench aligned to evolving business priorities.
  • Transition Risk. Providing onboarding support and developmental feedback to leaders in new roles.

Importantly, the most effective succession plans are owned by the CEO and senior leaders, accountable to the board, and managed by the CHRO. When a CEO fails to set the tone, succession plans can devolve into a paperwork exercise. Yet it is the CHRO that generally establishes timetables, leads the definition of talent priorities and orchestrates the overall process. Engaging the energy and attention of each management team member is key.

The HR partner elicits insights on changing organizational needs, and ensures quality and consistency throughout the process. Succession plans must be current and viable. If succession plans too frequently are set aside when filling roles, boards and top leaders notice, and the succession process loses credibility.

Engaging the energy and attention of each management team member and the HR partner elicits the deepest perspectives on changing organizational needs. And succession plans must be current and viable. If succession plans are too frequently set aside when filling roles, boards and top leaders notice, and the succession process loses credibility.

Other common missteps include failing to include outside candidates in succession discussions. Including outside talent improves slates and helps to define best in class. Joe Bosch, an Allegis Partners human resources advisory board member, and formerly CHRO of DirecTV, Centex and Tenet Healthcare, says, “The best plans that I have seen incorporate external candidates. This widens the playing field pretty dramatically, and adds to the strength and credibility of the talent plan. This is especially important when considering new business ventures. Outside partners can be helpful in identifying external candidates.”

Succession processes that are bureaucratic or driven solely by HR tend to lose business leader engagement. Likewise, succession management that is too shallow or narrow won’t effectively protect the company from changes in the wide range of pivotal roles. The best plans focus on talent that can be groomed for the top two management tiers.

Business success breeds succession-planning needs. Julian Kaufmann, CHRO of G100 Companies, said, “If your organization has experienced success, other organizations will want your talent and a look at your recipe. Just as in sports, if you have a successful season, you will lose people to free agency. So, you will need a more robust bench than you might expect.”

A few strategies can be instrumental to building an effective succession management process. To set the stage, set expectations that functional leaders and line managers will be net exporters of talent. While any manager prefers to keep the best talent, the organization’s top leaders need to be moved between roles and business lines for the benefit of the corporation. Talent plans must be updated regularly and shared with the board several times a year.

Align talent plans with evolving corporate goals. Jeff Shuman, the CHRO of Quest Diagnostics, says of Quest’s process, “We have discussions with business development about the kinds of businesses we are acquiring. We speak with international about areas of expansion. The R&D folks tell us what kind of innovation is underway. And we look to the future. Today some 20 percent of our business is what we call advanced diagnostics, including genomics, precision medicine and personalized medicine, and this area is growing. With more R&D, more innovation, and even a retailing component, this requires different skillsets than we have been grooming over the years. Our succession plans must address this.”

Pressure test succession plans. Once plans are drafted, Bosch recommends, “Convene senior leaders for scenario planning. ‘If we move Maria to this position, what is the risk? Are we committed to supporting her?’ This type of planning promotes honest and robust discussion that validates plans, or prompts rethinking.”

Kaufmann suggests using third-party consultants to offer objectivity and talent marketplace knowledge. And pragmatically, he adds, “As an insider managing succession planning, you have to survive politically. Can you tell someone about their warts? Outsiders can offer an objective, critical review of candidates, which an internal person might ratchet back.”

CHROs should take an active role during a CEO or C-suite transition. Shuman said, “There can be a lack of clarity around accountability and decision rights, so coordinating a structured onboarding and understanding of board, chairperson and other leadership roles can pay dividends.”

Most important is cultivating a process that insists upon outcomes. A succession plan is a business plan, to be evaluated by its execution and results. Anything less is hardly worth the time or effort.

Mark Streifer is a managing director of Allegis Partners’ Human Resources Practice Team. He previously served in HR leadership roles at Covidien, Invensys PLC, Merck & Co, GE, and other leading organizations.

The post Beyond the Board: Succession Risk Should Be All-Inclusive appeared first on Workforce Magazine.

Continue reading …