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Privacy fears as Moscow metro rolls out facial recognition pay system

RussiaPrivacy fears as Moscow metro rolls out facial recognition pay systemCampaigners say Face Pay, launched in over 240 stations, is ‘dangerous step’ in efforts to control population Pjotr Sauer in MoscowFri 15 Oct 2021 06.53 EDTLast modified on Fri 15 Oct 2021 11.12 EDTThe Moscow metro has rolled out what authorities have lauded as the world’s first mass-scale facial recognition payment system, amid privacy concerns over the new technology.The cashless, cardless and phoneless system, named Face Pay, launched at more than 240 stations across the Russian capital on Friday.“Now all the passengers will be able to pay for travel without taking out their phone, metro or bank card,” the Moscow mayor, Sergey Sobyanin, tweeted on Thursday evening.To activate Face Pay, Sobyanin said, passengers will need to connect their photo, bank card and metro card to the service through the metro’s mobile app. “It will be enough just to look at the camera to pass through the turnstiles,” Sobyanin said.The Moscow authorities, who expect up to 15% of metro passengers will use Face Pay regularly in the next three years, said the system would quicken the flow of people, particularly at busy times.“Moscow is the first in the world to introduce Face Pay on such a scale. The technology is new and very complex, we will continue to work on improving it,” the mayor added.Authorities have said passengers’ data will be “securely encrypted”, saying the information collected will be stored in data …

‘Welcome to the party’: five past tech whistleblowers on the pitfalls of speaking out

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Technology‘Welcome to the party’: five past tech whistleblowers on the pitfalls of speaking outFrances Haugen, the Facebook whistleblower, joined a growing list of Silicon Valley former employees to call out company policies Johana BhuiyanSat 9 Oct 2021 01.00 EDTWhen Frances Haugen revealed she was the Facebook whistleblower who supplied internal documents to Congress and the Wall Street Journal, she joined a growing list of current and former Silicon Valley employees who’ve come forward to call out military contracts, racism, sexism, contributions to climate crisis, pay disparities and more in the industry.California companies can no longer silence workers in victory for tech activistsRead moreIn the past days, the Guardian spoke with five former employees of Amazon, Google, and Pinterest who’ve spoken out about their companies’ policies. The conversations revealed Haugen’s experience has been singular in some respects. Few of them received the international praise bestowed upon her. Some of them said they have faced termination, retaliation, harassment and prolonged litigation.But Haugen is entering a community of whistleblowers that appears tighter than ever, with some working to make it easier for the employees to come forward, through legislation, solidarity funds, and resources.“Welcome to the party, Frances Haugen,” one tweeted.Chelsey GlassonChelsey Glasson left Google in August 2019, alleging pregnancy discrimination and retaliation. She filed a discrimination lawsuit against the company the following year, and her trial is scheduled for 10 January. Years of litigation against a multibillion …

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California companies can no longer silence workers in victory for tech activists

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TechnologyCalifornia companies can no longer silence workers in victory for tech activistsSilenced No More Act makes it illegal for firms to prevent employees from speaking out about harassment or discrimination Kari PaulFri 8 Oct 2021 03.00 EDTLast modified on Fri 8 Oct 2021 03.02 EDTIn a major victory for Silicon Valley activists and California workers, the governor has signed a law making it illegal for companies to bar employees from speaking out about harassment and discrimination.The new law is the result of hard-fought advocacy work by those in the tech industry who have long spoken out against the restrictive confidentiality arrangements, known as nondisclosure agreements or NDAs, which are intended to protect industry secrets but which has created a culture of silence around wrongdoing.NDAs often keep incidents of harassment and discrimination under wraps, forcing employees to keep quiet or face legal actions and fines. They became a point of debate after the #MeToo movement, when it was revealed that Harvey Weinstein used such contracts to keep his victims from speaking out.She sued for pregnancy discrimination. Now she’s battling Google’s army of lawyersRead more“This act is a huge step in the right direction in eliminating cultures of secrecy around misogyny and racism in the workplace, especially in California’s tech industry,” said Veena Dubal, an associate professor of law at the University of California, Hastings, and tech worker advocate.The Silenced No More Act was co-sponsored by …

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‘Facebook can’t keep its head in the sand’: five experts debate the company’s future

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Facebook‘Facebook can’t keep its head in the sand’: five experts debate the company’s futureWhistleblower Frances Haugen testified the company is harming children and putting profits over safety, but what lies ahead? Johana BhuiyanThu 7 Oct 2021 06.00 EDTThe congressional testimony of Frances Haugen is being described as a potential watershed moment after the former Facebook employee turned whistleblower warned lawmakers must “act now” to rein in the social media company.But the impact of the hearing – in which Haugen used her time at Facebook and leaked internal research to build a case that it is harming children, destabilizing democracies, and putting profits over safety – is uncertain, as lawmakers, experts and regulators remain split over the path forward. The Guardian spoke to several experts across the tech industry about what could and should lie ahead for Facebook. The interviews have been edited and condensed for clarity.‘Surveillance capitalism is as immoral as child labor’Roger McNamee, early Facebook investor and member of Facebook’s oversight boardFrances Haugen’s revelations and testimony before Congress are devastating to Facebook. She is courageous, authoritative, and utterly convincing. We knew about the issues before, but she changed the game by providing internal documents that prove Facebook’s management had early warning of many horrible problems and chose not to take appropriate steps. In her testimony, she confirmed that the incentives of Facebook’s business model lead to the amplification of fear and outrage to the detriment of public health and democracy.When …

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Facebook whistleblower’s testimony could finally spark action in Congress

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FacebookFacebook whistleblower’s testimony could finally spark action in CongressDespite years of hearings, the company has long seemed untouchable. But Frances Haugen appears to have inspired rare bipartisanship Kari PaulWed 6 Oct 2021 08.14 EDTFirst published on Wed 6 Oct 2021 01.00 EDTThe testimony of Frances Haugen, a former Facebook employee, is likely to increase pressure on US lawmakers to undertake concrete legislative actions against the formerly untouchable tech company, following years of hearings and circular discussions about big tech’s growing power.In a hearing on Tuesday, the whistleblower shared internal Facebook reports with Congress and argued the company puts “astronomical profits before people”, harms children and is destabilizing democracies.Facebook harms children and is damaging democracy, claims whistleblowerRead moreAfter years of sparring over the role of tech companies in past American elections, lawmakers from both sides of the aisle on Tuesday appeared to agree on the need for new regulations that would change how Facebook targets users and amplifies content.“Frances Haugen’s testimony appears to mark a rare moment of bipartisan consensus that the status quo is no longer acceptable,” said Imran Ahmed, chief executive officer of the Center for Countering Digital Hate, a non-profit that fights hate speech and misinformation. “This is increasingly becoming a non-political issue and one that has cut through definitively to the mainstream.”On Wednesday morning Richard Blumenthal, chair of the Senate commerce sub-committee that hosted Haugen the day before, condemned Facebook again …

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Facebook whistleblower accuses firm of serially misleading over safety

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FacebookFacebook whistleblower accuses firm of serially misleading over safety Frances Haugen filed at least eight complaints against the company regarding its approach to safety Dan Milmo Global technology editorTue 5 Oct 2021 07.50 EDTLast modified on Tue 5 Oct 2021 08.44 EDTThe Facebook whistleblower, Frances Haugen, who testifies at the US Congress on Tuesday, has filed at least eight complaints with the US financial watchdog accusing the social media company of serially misleading investors and politicians over its approach to safety.The complaints, published online by the news programme 60 Minutes late on Monday, hours before Haugen’s testimony to US senators at 10am EDT (3pm BST), are based on tens of thousands of internal documents that Haugen copied shortly before she quit Facebook in May.The complaints and testimony from Haugen, who stepped forward on Sunday as the source of a damning series of revelations in the Wall Street Journal, are taking place against a backdrop of operational chaos for Facebook, whose platforms, including Instagram and WhatsApp, went offline around the world for nearly six hours on Monday.The first whistleblower complaint filed to the US Securities and Exchange Commission relates to the 6 January riots in Washington, when crowds of protesters stormed the Capitol, and alleges that Facebook knowingly chose to permit political misinformation and contests statements made by its chief executive, Mark Zuckerberg, to the contrary.“Our anonymous client is disclosing original evidence showing that Facebook … has, for years past and ongoing, …

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Facebook putting profit before public good, says whistleblower Frances Haugen

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FacebookFacebook putting profit before public good, says whistleblower Frances HaugenInternal papers show firm is lying about making progress against hate, violence and misinformation, ex-employee says Kari Paul and Dan MilmoMon 4 Oct 2021 06.12 EDTFirst published on Sun 3 Oct 2021 20.27 EDTA former Facebook employee has accused the company of putting profit over the public good, after coming forward as the whistleblower who leaked a cache of internal documents that have placed the tech firm in its worst crisis since the Cambridge Analytica scandal.Frances Haugen, 37, said the thousands of documents she had collected and shared with the Wall Street Journal and US law enforcement showed the company was lying to the public that it was making significant progress against hate, violence and misinformation.“The thing I saw at Facebook over and over again was there were conflicts of interest between what was good for the public and what was good for Facebook. And Facebook, over and over again, chose to optimise for its own interests, like making more money,” she said.In an interview with the news program 60 Minutes on Sunday, Haugen explained her decision to speak out about the internal workings of Facebook, saying she had become alarmed by what she perceived as company policies that prioritized profit over public safety.“The version of Facebook that exists today is tearing our societies apart and causing ethnic violence around the world,” she said.Haugen said she was recruited to join Facebook as …

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As a whistleblower prepares to speak out, what can be done to rein in Facebook?

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FacebookAs a whistleblower prepares to speak out, what can be done to rein in Facebook?Pressure grows on social network after US senators challenge Instagram over impact of app on children’s mental health Dan Milmo Global technology editorSat 2 Oct 2021 01.00 EDTLast modified on Sat 2 Oct 2021 05.28 EDTUS lawmakers have left Facebook in no doubt this week that revelations about the impact of its Instagram app on teen mental health have further damaged the company’s reputation. The Democrat senator Richard Blumenthal said the social network was “indefensibly delinquent” in its behaviour and had “chosen growth over children’s mental health”, after the Wall Street Journal (WSJ) reported that Facebook’s internal research had flagged concerns that its photo-sharing app was damaging the wellbeing of young users.The pressure on Facebook is likely to increase on Sunday when a whistleblower appears on US TV to claim that the company is lying to the public and investors about the effectiveness of its attempts to remove hate, violence and misinformation from its platforms.The whistleblower, who has submitted thousands of internal documents to the US financial regulator, will then appear at a Senate hearing on Tuesday.The WSJ report and the whistleblower’s appearance take place against a backdrop of active attempts to rein in the power of Facebook and other tech companies. Here are some of the proposals being considered for regulating Facebook.A break-upThe US competition watchdog, the Federal Trade Commission, has lodged a lawsuit demanding that …

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Jeff Bezos’s space flight firm ‘rife with sexism’, employees’ letter claims

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Jeff BezosJeff Bezos’s space flight firm ‘rife with sexism’, employees’ letter claimsOpen letter by current and ex-staffers alleges ‘consistently inappropriate’ behaviour by Blue Origin leaders Dan Milmo Global technology editorFri 1 Oct 2021 06.18 EDTLast modified on Fri 1 Oct 2021 07.14 EDTA group of current and former employees at Blue Origin, the space flight company owned by the Amazon founder, Jeff Bezos, has accused the business of operating a work environment that is “rife with sexism” and prefers “breakneck speed” to safety.An open letter written by Alexandra Abrams, the former head of employee communications at Blue Origin and 20 other current and former workers, says the company’s culture “reflects the worst of the world we live in now” and must change.The letter, published on the whistleblower forum Lioness, says: “Workforce gender gaps are common in the space industry, but at Blue Origin they also manifest in a particular brand of sexism. Numerous senior leaders have been known to be consistently inappropriate with women.”The letter goes on to allege that a senior figure in the organisation was reported a number of times for sexual harassment and that new female employees were warned to stay away from another executive, who had allegedly groped a female colleague. It adds that the workforce was “mostly male” and “overwhelmingly white”.A Blue Origin spokesperson said: “Blue Origin has no tolerance for discrimination or harassment of any kind. We provide numerous avenues for employees, including a 24/7 …

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Tech to Counteract COVID-19-Related Stress

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Tech to Counteract COVID-19-Related Stress

​As the pandemic continues to disrupt the labor market and employees struggle with COVID-19-related stress, anxiety and depression, Kimberly Miller is turning to a mental wellness tool that she says helps many of her company’s 4,000 employees improve their mental well-being.Miller is global chief experience officer at Initiative, a communications agency headquartered in New York, N.Y., with 90 offices worldwide. During the last 18 months, Miller has spent her time protecting employees’ jobs while trying to create a better experience in a remote-work environment.  “The lines between life and work have blurred and that caused an extra layer of stress on top of everything else that was happening. People really felt like they have lost control of their lives,” Miller said. She added that in 2020, Initiative made efforts to protect jobs and avoid layoffs, and turnover was low compared with previous years. That changed in the summer of 2021 when the job market opened up and the demand to find talent significantly increased across several industries such as travel, retail and hospitality. This situation led to several employees resigning either to take a new job or to pursue opportunities that give them more purpose. “We were seeing signs of burnout and signs of disillusionment. We knew we needed to do something,” Miller said.To help employees manage stress, Miller engaged Wellness Coach, a Miami Beach, Fla., company that offers a digital wellness platform where employees can receive mental, physical, emotional, financial and social well-being. Employees can personalize private one-on-one sessions and live interactive classes, or company teams can participate in wellness challenges.Initiative added Wellness Coach to their existing mental wellness program in June once it became clear that the COVID-19 delta variant extended the pandemic well into 2021.  In the first phase of its rollout, Initiative offered 1,500 employees in Brazil, the U.S., the U.K., Canada and Australia the Wellness Coach tools that are hosted on Amazon Web Services’ cloud platforms. Employees can take advantage of biometrics tracking tools, education and health content, and Tableau Software’s artificial intelligence tools to analyze data on their participation over time. In addition to using their desktops, employees can also log on to the Wellness Coach platform by downloading an app for their mobile phones, laptops or tablets. They can also access their sessions online through Zoom, Microsoft Teams or Slack. Since the pandemic struck, apps from companies such as Santa Monica, Calif.-based software provider Headspace, San Francisco-based Calm, Philadelphia-based NeuroFlow, and Ottawa, Ontario, Canada-based TryCycle Data Systems Inc. are improving their products and expanding their reach.  Carolina Valencia, an analyst at advisory firm Gartner, said the stress caused by the pandemic as well as the improvements in features and resources have increased the adoption of on-demand digital wellness and mental health apps.  “Because things are so dire people started experimenting with these apps in ways that they never would have before the pandemic,” Valencia said. “Employers were making these apps accessible to their employees, and the employees were not using them, but now …

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