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Employee Engagement Surveys Boost Customer Satisfaction

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Employee Engagement Surveys Boost Customer Satisfaction

By Howard Deutsch – If you need to increase your company’s competitiveness and profit, where should you start? Should you focus on your employees first, or should you start by focusing on your customers first? In reality, you need to do both. It is almost always best to start by focusing on your employees first. Highly […]

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Citigroup SEC Settlement Trashed By Federal Judge

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Citigroup SEC Settlement Trashed By Federal Judge

By Marian Wang, ProPublica – When the Securities and Exchange Commission struck a deal with Citigroup over a failed security that the bank sold to investors, we asked whether regulators had handed Citigroup too sweet a deal. Today [28 Nov. 2011] in Manhattan, U.S. District Judge Jed Rakoff appeared to reach that very conclusion: “If the allegations of the Complaint […]

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How to Reduce Your Employee Stress in 8 Easy Steps

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How to Reduce Your Employee Stress in 8 Easy Steps

By Howard Deutsch Reducing employee stress could mean increasing profits and productivity. If you need to increase your company’s competitiveness and profit, where should you start? Should you focus on your employees first, or should you start by focusing on your customers first? In reality, you need to do both. It is almost always best […]

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Five Costly Recession-Related Employee Retention Mistakes

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Five Costly Recession-Related Employee Retention Mistakes

By Ross Blake — Even though it’s an “employer’s market” with millions of capable people looking for work due to the recession, many employers are making these five costly employee retention mistakes. Mistake #1: Assuming employees “won’t dare leave now due to the recession.” Many organizations have discontinued their employee retention programs, figuring they aren’t needed […]

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Droopy Rupee Aids India’s Outsourcing Firms

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Droopy Rupee Aids India’s Outsourcing Firms

With the rupee drooping to record lows versus the U.S. dollar, The Economic Times of India reports that major outsourcing firms Infosys Ltd and HCL Technologies Ltd are “poised to profit” from foreign-exchange hedging. During 2011 the rupee has fallen about 14% against the dollar, and is the worst performing Asian currency. A weaker rupee […]

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From the Blogs: How To Achieve Problem Free China Outsourcing. Or Not.

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From the Blogs: How To Achieve Problem Free China Outsourcing. Or Not.

From the China Law Blogsigns of issues with making stuff in China: We are always preaching that if you 1) choose a good manufacturer, 2) use a good OEM contract, 3) engage in good quality control monitoring, and register your trademark, the odds are overwhelming that you will do just fine in outsourcing your product from China. The odds just went […]

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From the Blogs: Recovering from Outsourcing – A CIO’s Tale

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From the Blogs: Recovering from Outsourcing – A CIO’s Tale

From the blog of technology consultant Eric D. Brown, a cautionary tale about IT outsourcing: The premise of the interview is this: At some point, the majority of the Canadian Pacific IT group was outsourced. This outsourcing destroyed their ability to function, destroyed morale, careers, ambitions and a long and thorough knowledge base held within the IT […]

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Outsourcing Software Development to Eastern Europe: The Case for Slovakia

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Outsourcing Software Development to Eastern Europe: The Case for Slovakia

From Natasha Starkell, editor, GoalEurope: Slovakia is a pretty small country with 5.4 million inhabitants, but it has an enormous competitive advantage: Bratislava, its capital is located within an hour’s drive from the magnificent Vienna. One would think that the proximity to this established economy as well as its membership in the Euro zone would […]

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Tips For Doing An Pre-Employment Background Screening Check

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Tips For Doing An Pre-Employment Background Screening Check

By Rudy Silva Are you in charge of hiring new employees? Do you know how to do a proper employment screening? Can you do a background check that will eliminate those employees that have some detrimental past activities that could harm your company? Here are some tips for you to use in your background checking […]

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Screen Employees With Pre-Employment Background Checks

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Screen Employees With Pre-Employment Background Checks

By Jennifer Larson Pre-Employment Background Checks For Job Applicants These days it’s assumed that when you apply for a job, a pre-employment background check will take place before an employer will consider hiring any applicant. A pre-employment check looks back several years, mainly for any past and recent criminal activity. Almost every major corporation and […]

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