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How to Recognize and Respond to Insider Threats from Employees

How to Recognize and Respond to Insider Threats from Employees

SHRM has partnered with Security Management Magazine to bring you relevant articles on key workplace topics and strategies. Transportation is a critical component of modern life, and the ability to get people and goods from one location to another is essential. The Santa Clara Valley Transportation Authority (VTA) provides bus, light rail and paratransit services for a region of Northern California that is home to Silicon Valley. Its more than 2,000 employees continued to report to work throughout the unprecedented challenges of 2020, helping customers get to where they needed to be and providing essential services to transit-dependent and disabled individuals who rely on the system for groceries, access to doctor’s appointments and more.And then tragedy struck at work. Samuel Cassidy, 57, went to an early morning union meeting at one of the system’s light-rail maintenance yards on May 27 and opened fire. He killed eight of his coworkers before dying by suicide as police arrived on the scene. A later investigation would find that Cassidy was unhappy with his work and held numerous grievances toward his employer and colleagues.Evelynn Tran, interim VTA general manager and general counsel, wrote in a statement that she was struck by the courage that VTA employees had shown throughout the pandemic and in the immediate aftermath of the shooting but said that more must be done to support them. That included making VTA employees the top priority by shutting down the light rail system.”At this point, it is impossible to estimate when service can be restored,” she wrote. “There are many factors involved in restoring service, most importantly the human factor.”The incident was the third workplace shooting in less than two months in 2021 in the U.S., a higher number than previous years based on analysis by the Associated Press, USA Today and Northeastern University. Their analysis found that the U.S. averages roughly one workplace mass shooting per year. Mass shootings are defined as shootings where four or more people were killed. These incidents represent some of the most catastrophic damage that an insider can do to his or her organization. Other incidents can range from assaults to intellectual property theft to disclosure of corporate secrets, leaving physical, reputational and emotional damage in their wake.Insider threat incidents are more common than one might think. A recent assessment by the U.S. Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) found that more than 2 million people report some type of workplace violence each year, with approximately 25 percent of workplace violence going unreported.Additionally, 90 percent of cybersecurity professionals believe their organizations are vulnerable to insider threats, which cost a median of $4.45 million to recover from and take 314 days to identify and contain, according to CISA. And the reasons why an insider might be compelled to lash out at work have been exacerbated by the COVID-19 pandemic.”This has been a unique risk environment, and it’s continuing,” says Rebecca Morgan, deputy director of the National Insider Threat Task Force at the National Counterintelligence …

COVID-19: How Should You Handle Business Travel?

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COVID-19: How Should You Handle Business Travel?

​Business travel is expected to increase significantly during the second half of 2021, although it will be lower than 2019 levels, according to recent survey findings from Deloitte. But employers are still tentative about asking employees to go on work trips, Deloitte noted in its report, released in August.”Many companies still require extra layers of approval for corporate trips, and travel volume has only grown slightly from the end of 2020,” the report said. “International travel remains all but prohibitive, with quarantine on arrival required in many countries regardless of vaccination status.”Deloitte projected most companies will stop requiring executive approval for domestic business trips during the first two quarters of 2022. Others are taking a different approach. At Volkswagen AG, internal booking software steers employees toward alternatives to flying and they are asked to justify traveling rather than conducting business online, Bloomberg reported. Ford is requiring employees who go on international business travel to be vaccinated, according to NBC News.Employers may wonder if they can legally require proof of vaccination before allowing employees to travel for work, SHRM Online reported. The answer is yes, although they should refrain from asking questions that would require employees to disclose medical information. Employers also should have a plan in place should travel vendors or business partners require vaccination. SHRM Online collected the following news articles about the COVID-19 pandemic and its impact on business travel. How the Pandemic Is Reshaping Corporate Travel A successful vaccine rollout and updated Centers for Disease Control and Prevention (CDC) guidance designating travel as safe for vaccinated people have ushered in the return of domestic leisure travel. But corporate travel faces a slower return, thanks to a more complex set of considerations. Conferences and trade shows, which account for a significant volume of business trips, remain mostly virtual. Many offices remain closed, which limits sales and project-based corporate travel from both sides: Companies find it hard to ask employees to take work trips, and many of their clients, vendors, and partners have yet to open their doors to employees, let alone visitors.These conditions are temporary though.(Deloitte) Corporate Travel Prepares for Post-Vaccine Realities Can companies require employees to be vaccinated, at least as a prerequisite for business travel? The answer to that question “varies greatly depending on where you are” and is best left to each company’s legal department to determine, said Andrew Miller, director of Americas partnerships at International SOS.(Business Travel News)How Will Vaccine Passports Impact Business Travel? As COVID-19 vaccines become widely available and businesses look to safely resume travel, employers may be wondering if they can require “vaccine passports”—proof of vaccination—before allowing employees to travel for work.(SHRM Online)   The Latest Vaccine Requirements for Travel Many countries require travelers to be fully vaccinated against COVID-19 to enter the country for nonessential travel. This new entry requirement comes as infection and hospitalization rates increase worldwide and as the vaccine becomes more accessible. Here are some of the latest vaccine requirements for travel. Note that these travel guidelines can change rapidly as rolling confirmed case counts fluctuate(Forbes) [SHRM member-only resource: …

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