Japan – Recruit Holdings acquires TrustYou

Recruit Holdings Co has announced the acquisition of German-based TrustYou, which claims to be the world’s largest guest feedback platform.

The goal of the acquisition is to further invest in the international hospitality and travel market.

TrustYou states that it will result in increased opportunities for growth across the globe. TrustYou’s management will remain in place led by the two founders, Jakob Riegger and Benjamin Jost, in collaboration with the global management team, who is committed to staying on board on a long-term basis.

Founded in 2008, TrustYou states that it collects and analyses approximately 100 million reviews every year for hundreds of thousands of hotels across the globe. It currently operates in Germany, Romania, United States, Singapore, and Japan.

“We meticulously searched for a partner who would help support and execute TrustYou’s vision to build the world’s largest guest feedback platform while allowing us to run the company as independently as before,” Benjamin Jost, CEO at TrustYou, said. “With Recruit, we found a partner that is eager to support us with its financial resources and knowledge which will give us the necessary boost to accelerate future growth, be it organically or via further acquisitions.”

“TrustYou sparked our interest three years ago with its unique technology and product portfolio, as well as its highly successful, entrepreneurial team,” Yoshihiro Kitamura, Head of Media and Solution Strategic Business from Recruit Holdings, said. “The remarkable growth from a small start-up to a globally operating company is very impressive to us and we see a high potential for further growth and expansion. We are very committed to providing TrustYou with the necessary resources it needs to spearhead our big ambitions in the hospitality and travel market.”

Source: Japan – Recruit Holdings acquires TrustYou