Resolving Conflicts, Building Relationships (and Competencies)

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In his role as a mediator and fact-finder, Matthew Burr, SHRM-SCP uses many components of the SHRM BoCK to resolve contract disputes in the public sector. They are necessary for any HR professional dealing with union or nonunion disputes.

Source:: http://feedproxy.google.com/~r/shrm/employeerelations/~3/xjrFrqw8FpI/resolving-conflicts-building-relationships-and-competencies.aspx

      

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