From the Blogs: Recovering from Outsourcing – A CIO’s Tale

IT off the tracks.

From the blog of technology consultant Eric D. Brown, a cautionary tale about IT outsourcing:

The premise of the interview is this: At some point, the majority of the Canadian Pacific IT group was outsourced. This outsourcing destroyed their ability to function, destroyed morale, careers, ambitions and a long and thorough knowledge base held within the IT group.

I’ve seen the effects of outsourcing on IT groups…and in most cases, it is devastating.  That said…we aren’t here to debate the pros/cons of outsourcing…we’re here to see how Ms. Campbell was able to recover from the devastating outsourcing that occurred at Canadian Pacific.

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